Update by user Dec 24, 2014
Management at Agriya was quite keen to solve this situation, and they've actually done quite a good job turning the tables around. This intervention uncovered several miscommunications that happened earlier which created a gap in understanding.
Today we have been able to receive our source code as agreed.
We are now proceeding with activating our software, and moving forward into support.
Thank you Agriya, especially, Danial, Suresh and all the Agriya team that contributed to the resolution. We can safely say that both MMKN and Agriya are now thinking together about further future engagements.
Original review posted by user Dec 13, 2014
Our engagement with Agriya started over a year ago, and we are still to close our deal with them. We were originally quoted for $1000 for their crowdfunding script; we eventually paid $3750.
The inflation came in the form of additional design services that were extremely exaggerated, and a few other various scams. When we asked for a payment gateway to be integrated for purposes serving our region, they sent us the bill, but integrated it into their other product SudoPay, effectively locking us into continuing to use SudoPay which incurs additional costs per use. Also, any bugs in the platform would be solved at our expense - we agreed at times, then stopped after realizing how much of a scam it was. The final situation that sent all of this spiraling was the matter of source code.
Our original agreement was that our purchase included the source code to go with it - well lo and behold, they ended up encrypting around 500 files under the excuse that they were related to licensing. Of course that was just another excuse to hit us up with a quotation for an addition $3000 to have our hostage code released.
Overall, a very bad experience - avoid dealing with agriya at all costs.
Reason of review: Not as described.
Monetary Loss: $2750.
Preferred solution: Deliver product or service ordered.
I didn't like: Commitment to agreement, Hidden charges, Delivery of agreed services.